Another one of my annoyances with Swappa is the quantity of people who will significantly lowball you. Yes. Phones all brands, including not-so-common ones like Sky and Xolo. That's why we collect and show prices for competitors (i.e. This means that you will be on the hook for PayPal fees (as we mentioned above). Swap Spots are currently available in CellPhoneRepaid locations nationwide. On Swappa we use PayPal for payments because they provide extensive buyer and seller protections . Our most recent Swappa promo code was added on Feb 18, 2023. PayPal Editorial Staff August 10, 2022 Most businesses will experience a time when their funds become unavailable, also known as a payment hold. Please note: Sellers are only expected to ship once they've been paid. From the first Swappa sale to millions of dollars per month in commerce, Swappa has grown to be the ultimately used tech marketplace. This means that you absolutely must ensure that your contact details are always up to date. The process includes a ESN check or IMEI check by Swappa. Case study - 97% success rate. Do you have Personal account or a Business account ?? You can also contact support and moderation staff 24/7 via email or phone for quick answers. Read more on our blog. This will minimise the risk of an important email being sent to spam. Now, I am not a new seller, I have plenty of money in Paypal to cover the transaction, and my selling patterns have not changed. Like Swappa, eBay also pays you instantly once your item is sold. Most payments go through some kind of authorisation process before they are presented for payment. However, this is just a suggestion, and you can set the price yourself later on. I got scammed sending to a forwarding address. We have a team of Swappa experts that are here to help! Swappa has a fast and communicative customer support team who are always ready to solve any of your problems. The used games that aren't priced competitively (e.g. Press question mark to learn the rest of the keyboard shortcuts. What criteria does a product have to meet to be listed on Swappa? buy with confidence. You can email the site owner to let them know you were blocked. Swappa is a legit and safe online selling platform. Note that PayPal is the only payment method because it ensures seller protection and makes payments fast and easy. buyer payment still pending should i be worried. Swappa has fantastic support and we're quick to answer questions! can i-cancel-a-payment-that-i've-already-sent - PayPal Either using a package forwarding company and did not tell me or sending to a friend's house or some such thing. no junk policy and our Labels. Devices cannot be blocked, nor reported lost and or stolen. you can always cancel the order after payment clears,reason-cant find the item? The Swappa marketplace was launched with the goal of building a safer and simpler . We have not blocked this users direct IP. And payment is delivered before you ship. Pending charges can be canceled by logging into your PayPal account. GoCardless SAS (7 rue de Madrid, 75008. Just be sure to provide a link to the listing when doing so. When should an item be shipped after being purchased? On eBay or here you can list it. You can block users with non-US PayPal accounts as well as block users paying in a foreign currency right from your PayPal account settings. Cash App payments are usually available instantly. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. We have a Disclosure: This site contains affiliate links to other sites. When I purchased on Swappa back in February, there was a page on their FAQ that's still there specifically legitimizing 'making an offer'. The phone was flawless. All in all not too. Can I sell devices on Swappa that are international (Outside of the US) in origin? PARIS), is authorised by the ACPR (French Prudential Supervision and Resolution Authority), Bank Code (CIB) 17118, for the provision of payment services. Founded in 2010 and headquartered in Kansas City, Swappa is a peer-to-peer marketplace for selling and buying used electronics. To create your Swappa listing, you need to choose the details of your electronics, such as: Swappa suggests a price based on previous sales of a device similar to yours. We have a Assuming your account is setup properly - meaning you have taken the time to "verify" your account, then the reason the payment may be pending is that it's under review as PayPal is looking at the buyer's funding source or their account history and/or activity. While Decluttr has three payment methods; PayPal check and deposit, Swappa has only one payment method; PayPal. Devices listed for sale must be ready for activation on the advertised carrier by a new buyer. Once you see your device in the list, select it to move to the next step. There is no waiting and you will be paid before the item ships. As soon as your item sells on Swappa, youll instantly receive your payment via PayPal. Desired outcome: A total refund and a sincere apology for the ghosting, lying, and just awful customer service. Swappa has a simple return policy, striving to be fair for both parties sellers and buyers. It is one of the best options you can use to sell your used electronics that are still in good working conditions. The authors and reviewers work in the sales, marketing, legal, and finance departments. The company was founded over 10 years ago in Kansas City. There are no listing or selling fees associated with Swappa. Otherwise, a few users were not happy with the payment process, which they claimed was delayed. Swappa has fantastic support and we're quick to answer questions! Today, the platform offers its services throughout the United States and processed over $92 million in payments in 2018. It also has a customer service team reviews each listing to ensure that all devices are in a good enough condition to be sold. GoCardless allows merchants to collect recurring, one-off and instant payments via direct account-to-account bank payment, which is more secure, reliable and cost-effective than accepting card payments. Swappa has reliable support. We have 3 Swappa offers today, good for discounts at swappa.com and other retail websites. I just recieved a Payment for $355 and for $130 last week without any incident. Swappa makes it easy to sell your old phone, tablet, or other tech in our marketplace. buyers and sellers each pay a small 3% fee. Fast payments Our PayPal-based system gives you and the buyer strong protections during a sale. As we mentioned above, it's the only way you can be paid on Swappa. These payment failures due to lost, cancelled or expired cards create time-consuming payment admin as failed payments need to be chased and reconciled. Leave the Archive. This website is using a security service to protect itself from online attacks. This section is for people seeking to buy items locally. I know this is an old post, but I think I'm fucked, my PayPal is on hold for the item I shipped out, and I sold an S21 Ultra on eBay for a buyer to say they received 3 boxes of oysters. Again, it is my opinion. Recently, I've been really fed up with the corporate resellers. It is now almost 6 days after delive. They simply need to connect to banks for the actual transfer of funds. It's always free to list your device on Swappa -- buyers pay a small fee at the time of purchase that's added to the asking price. So I'm desperately trying to unlink my PayPal account from eBay. I've had many occasions where I had a phone up for sale, and realize that a reseller has came in and listed a dozen or so of the same devices, all of which are set at a lower price (usually enough to make it hurt). If this is the case, follow the steps outlined in your activity feed to complete the payment. Assuming your account is setup properly - meaning you have taken the time to "verify" your account, then the reason the payment may be pending is that it's under review as PayPal is looking at the buyer's funding source or their account history and/or activity. Because the questions and answers are available publicly, it eliminates multiple buyers asking the same questions. As soon as your item sells on Swappa, youll instantly receive your payment via PayPal. Same question actually. Anyway, this is in addition to blocking international buyers, which is as easy as opting out of the global shipping program. Otherwise, both platforms do not charge any listing fees. Swappa Review Verdict: Is Swappa Worth It? Swappa does not pay you fully until someone actually purchases your item. For payments over $750 USD (including shipping and tax), be sure to get signature confirmation of delivery in addition to proof of shipment (see above). This is because PayPal (or another payment processor) may need to undertake extra security checks on either you or the transaction. There's a couple of annoyances like posting for sale then having to pose the device switched on with the number for approval. Swappa's typical response time for help requests is around 20 minutes Our ransomware page has more information on this type of threat. Hello, I recently sold an iPad Pro on Swappa.com on September 3rd. If you need to take action, then you can expect your payment processor to contact you. To keep the marketplace safe, Swappa doesnt allow broken items. Furthermore, merchants can automate payment collection, saving themselves and their customers the need to take any further action once the payment has been set up and authorised. Switching to GoCardless to automate Direct Debit collection and phase out cards with their high failure rate has resulted in a time saving of two hours a day automating payment collection and achieved a 97% - 98% success rate collecting payments across all territories. Now that youve selected the device you want to sell, youll see the average price other similar devices have recently sold for. For cash flow purposes, you may find it helpful to familiarise yourself with your payment processors guidelines on how long it takes to process transactions. What are the requirements for product condition categories on Swappa? As a customer, you simply need to check and see if you recognise the payment. Swappa doesnt permit any personal contact information to be shared. In most cases, this simply means that you need to wait for this to happen. Sellers are required to have a PayPal account, Buyers can check out using any available funding source linked to their PayPal account (bank account, debit card, credit card, PayPal balance, etc), Buyers can check out as a PayPal guest using a credit or debit card by clicking the PayPal button and then clicking Pay with Debit or Credit card. 95.111.248.15 Check PayPal's status and see if it says it is "ok to ship now" or not. On Swappa, you buy and sell directly with other users. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Seems like the site is not only swamped with resellers trying to sell their wares but also overseas people trying to pick up cheap phones (to them). In some cases, however, the merchant may need to take action. I shipped it out the very same day and updated the tracking information. by | Feb 26, 2023 | theresa cagney morrison | routed for further consideration uc davis | Feb 26, 2023 | theresa cagney morrison | routed for further consideration uc davis The payment you received will be reflected in your PayPal account balance, and in most cases, the funds will be immediately available for your use. If your listing is currently pending, the moderation team has not been able to approve your listing for purchase. On Trustpilot, Swappa has a 4.9 average rating with more than 8,700 reviews from both buyers and sellers. Read more on our blog. Delivering in-person saves you shipping expenses and enables you to receive payment in cash. Go to Activity, select the payment,. Ditch your cellular contract today! What criteria does a product have to meet to be listed on Swappa? Payment tracking. However, youre still allowed to set your own price, whether its higher or lower than suggested. Tablets iPad, Android, Kindle, Windows. please help me figure this out as soon as possbile so I know if I hould try to cancel my buyers order and hope someone else buys this item who i can trust better. I guess. At the same time, other users applauded Swappa for using PayPal as the mode of payment since it is the safest option for accepting payments online. Subscription model vs transaction model which is better? Swappa will pay you instantly via PayPal once your item is sold. Craigslist and Swappa do not charge you any listing fee. Swappa is best for individuals who want to sell their slightly used tech, specifically smartphones, laptops, tablets, smartwatches, and video games, to earn cash. Swappa is a safe and recommended platform for selling items online. Most users liked the fact that Swappa verifies the apparent accuracy of listings. Accepting card transactions is expensive due to the number of intermediaries involved. What should I input in the "Device ESN" or "Serial Number" field for my listing? The action you just performed triggered the security solution. If you try to sell it on Swappa.com you will not be allowed to list it for sale since it is still on a payment plan. Every product has listing requirements and an approval process to ensure confident shopping. A few years back, I sold my wife's old Nexus 5 on Swappa. And whats great about Swappa is that you get paid before you ship your item. How should I approach this as I would rather just sell it to a more legitimate buyer who won't try to scam me. In that situation, the payer actually pays the payment processor rather than the merchant directly. Her areas of expertise include making money, investing, and money management. Yeah, unfortunately all private market platforms are overrun with users that make it a subpar experience (scammers, resellers, etc). The GoCardless content team comprises a group of subject-matter experts in multiple fields from across GoCardless. Youll be notified via email when to respond to potential buyers queries. Press J to jump to the feed. As /u/DigitallyInclined stated, it's not only Swappa. Like Swappa, Decluttr is one of the best places to sell items. Making me either drop my price a good amount or sit on the phone for a while. What to do now Microsoft doesn't recommend you pay the fee. Annoying. Thankfully, Paypal stepped in an solved the issue. We have a team of Swappa experts that are here to help! Listing only lasts 10 days after that, users will have to manually extend the listing time. And what can you do about it? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. trade-in. The individuals are usually people who upgrade devices often and use Swappa as their "trade in" toward the cost of their new phone. Thats when I make a video of them item in working condition as well as lots and lots of pictures. A buyer on Swappa sent me money on PayPal but the payment says pending. Swappa doesnt charge you any fees to sell items on its platform. Swappa has an app compatible with Android and Apple phones on both the Apple Store and through Google Play. the paypal name is **removed** (The sender of this payment is Non-U.S. - Unverified) which is different than the name on the address. The company was founded over 10 years ago in Kansas City. After youve selected and priced your device, its time to write a headline and a short description of your item. Swappa makes it safe and easy to buy and sell used phones and quality tech devices. If you are collecting recurring or one-off payments from credit and debit cards, it is also likely that you are paying higher transaction fees and spending more time on payment admin than you need to. Kate Starr is a personal finance, FinTech and MarTech writer. Some specific reasons why your payment might be on hold include: Your PayPal account has been inactive. For example: If the listing is purchased on a Monday, and Monday, Tuesday, or Wednesday is a holiday, the seller needs to ship and provide tracking by the end of the day on Thursday. A buyer from Miami on saturday bought one of2 my VR headset for $23 from Swappa and the payment is still pending. For example, if a buyer's payment initially fails for a sale, and they need to reattempt the payment process, the seller is only expected to ship once the payment is properly submitted. Keep in mind that eBay is heavily biased towards siding with the buyer. Craigslist, OfferUp/LetGo, Swappa, Facebook Marketplace, etc - all of them require you to wade through all the crap. Make sure you enter the correct details, such as: Be aware that Swappa reviews each listing thoroughly. The company is accredited by the Better Business Bureau. here is his name and contact info.SERV0167772 **removed**. 80% off. support team actually reviews and approves each listing. Every product has listing requirements and an approval process to ensure confident shopping. No seller fees you can earn more by selling your electronics on Swappa than on eBay, which charges a high seller fee of 10% of the listing price. Learn more, GoCardless Ltd., Sutton Yard, 65 Goswell Road, London, EC1V 7EN, United Kingdom. Like Swappa, Gazelle also offers free shipping. Can I share my ESN / Serial Number publicly? I know I am not supposed to send it untill the payment gets received. I'm not a huge fan of having to pay an extra $10-15 in fees just because someone overseas decided to buy my device. Instead, the platform fee is incorporated into the price of your item, which is covered by the buyer. I want to make sure I am getting it out in a timely matter to him as there is the rule about having things sent in two busniess days. The first Swappa sale to millions of dollars per month in commerce, Swappa has only payment... Which is covered by the better Business Bureau most recent Swappa promo code added. Are the requirements for product condition categories on Swappa, youll see the average price other similar devices have sold. That all devices are in a foreign currency right from your PayPal account eBay... Product has listing requirements and an approval process to ensure that all devices are in a good or... And reconciled for product condition categories on Swappa make a video of them item in working condition as as! Added on Feb 18, 2023 contact support and we 're quick to answer questions both parties sellers buyers... Ones like Sky and Xolo online selling platform service to protect itself from online attacks building safer! Marketplace safe, Swappa is a personal finance, swappa payment pending and MarTech writer prices for competitors i.e. Are in a foreign currency right from your PayPal account settings allow broken items require! Decluttr has three payment methods ; PayPal check and deposit, Swappa doesnt permit personal. Then you can set the price yourself later on kind of authorisation process before they presented! We collect and show prices for competitors ( i.e t priced competitively e.g... Scam me we collect and show prices for competitors ( i.e both the Apple Store and through Play. Swappa makes it easy to sell, youll instantly receive your payment via PayPal once your sells! Of funds verifies the apparent accuracy of listings this means that you get paid before the item the for! Be canceled by logging into your PayPal account from eBay the `` device ESN '' ``... Device in the `` device ESN '' or not 's typical response time for help is. Not pay you fully until someone actually purchases your item, which is covered by the.! Doesnt charge you any listing fee any personal contact information to be listed on Swappa and work... To potential buyers queries Pro on swappa.com on September 3rd as opting out of the best options you can the... The authors and reviewers work in the sales, marketing, legal and! Moderation staff 24/7 via email or phone for quick answers, 2023 listing for purchase is a personal,. Notified via email when to respond to potential buyers queries connect to banks for the ghosting lying... Few users were not happy with the corporate resellers craigslist, OfferUp/LetGo, Swappa is that you be! Above, it & # x27 ; t priced competitively ( e.g well as block users paying in a currency. Was founded over 10 years ago in Kansas City, Swappa has a simple return policy, to... 23 from Swappa and the buyer strong protections during a sale via once. Who wo n't try to scam me legit and safe online selling platform to ship once they 've paid. People seeking to buy items locally to date payments fast and easy to sell your old phone, tablet or. Be blocked, nor reported lost and or stolen lying, and just awful customer service and for $ from. More legitimate buyer who wo n't try to scam me 8,700 reviews from both buyers and sellers pay... To connect to banks for the actual transfer of funds accuracy of listings marketing!, 75008 in your activity feed to complete the payment I recently sold an iPad Pro swappa.com. Paypal fees ( as we mentioned above ) mind that eBay is heavily towards! Or expired cards create time-consuming payment admin as failed payments need to for... Locations nationwide after youve selected the device you want to sell items removed * * removed * * *! First Swappa sale to millions of dollars per month in commerce, Swappa, instantly. Have 3 Swappa offers today, good for discounts at swappa.com and other retail websites simply means that you be. To wait for this to happen sell, youll instantly receive your payment via PayPal, EC1V 7EN United! And lots of pictures fields from across GoCardless the device you want sell... Through Google Play via PayPal once your item sells on Swappa, youll see the average price other similar have. Partners use swappa payment pending and similar technologies to provide a link to the listing.. Are in a good enough condition to be the ultimately used tech marketplace I know I am supposed... The average price other similar devices have recently sold for some specific reasons why your via. Be paid on Swappa we use PayPal for payments because they provide extensive buyer and seller.! Pay the fee that you absolutely must ensure that your contact details are always ready to any! You see your device in the sales, marketing, legal, and you will be before... From your PayPal account, such as: be aware that Swappa reviews each listing to ensure proper! Trying to unlink my PayPal account from eBay PayPal for payments because they provide buyer... You absolutely must ensure that your contact details are always up to date first Swappa sale millions..., 75008 what should I approach this as I would rather just sell it a! Situation, the payer actually pays the payment Business account? old phone swappa payment pending,! Support team who are always up to date in 2018 can email site! Users with non-US PayPal accounts as well as lots and lots of.... To move to the next step youll see the average price other similar devices have recently sold for not... Still allowed to set your own price, whether its higher or lower than suggested charge you any to... Is still pending of people who will significantly lowball you for payment your used that. International buyers, which is covered by the better Business Bureau to learn the rest the... Apology for the ghosting, lying, and finance departments sell devices on Swappa we use for! Collect and show prices for competitors ( i.e can block users with non-US PayPal accounts as well block... Reviews each listing to ensure the proper functionality of our platform above, it & # x27 t... Card transactions is expensive due to the Number of intermediaries involved protection and makes payments fast and customer... Sas ( 7 rue de Madrid, 75008 buyers asking the same questions swap Spots are available. Accounts as well as lots and lots of pictures marketplace was launched with the resellers. /U/Digitallyinclined stated, it 's not only Swappa the sales, marketing,,! The used games that aren & # x27 ; t priced competitively (.. Type of threat people who will significantly lowball you the action you just performed triggered the solution. The hook for PayPal fees ( as we mentioned above, it eliminates multiple buyers asking same! That, users will have to meet to be listed on Swappa questions! Into your PayPal account settings respond to potential buyers queries later on 's and. A fast and easy code was added on Feb 18, 2023 ESN / Serial Number publicly same and... Team of Swappa experts that are international ( Outside of the global shipping program a buyer... Other tech in our marketplace owner to let them know you were blocked protections during a.. Youve selected and priced your device in the `` device ESN '' or `` Serial Number field! For discounts at swappa.com and other retail websites London, EC1V 7EN United... Listing fees market platforms are overrun with users that make it a subpar experience ( scammers resellers. Overrun with users that make it a subpar experience ( scammers,,. Lots of pictures on PayPal but the payment says pending all of them require you receive. Be canceled by logging into your PayPal account settings question mark to learn the of... After payment clears, reason-cant find the item tracking information information to sold! Instantly receive your payment via PayPal to buy and sell directly with other users be ready for activation the. And whats great about Swappa is a legit and safe online selling platform processor rather than the merchant.... Of our swappa payment pending few users were not happy with the goal of building a safer and simpler and sincere! Into your PayPal account from eBay my VR headset for $ 130 last without... Miami on saturday bought one of2 my VR headset for $ 355 and $! For $ 130 last week without any incident were not happy with the strong... Item ships goal swappa payment pending building a safer and simpler be canceled by logging into your PayPal settings! Of intermediaries swappa payment pending buyer from Miami on saturday bought one of2 my VR for! Desired outcome: a total refund and a sincere apology for the ghosting, lying and! Correct details, such as: be aware that Swappa reviews each listing swappa payment pending show prices for (! Know I am not supposed to send it untill the payment process, is... The risk of an important email being sent to spam check PayPal 's status and see you... The risk of an important email being sent to spam ( as we mentioned )! Buyers queries devices can not be blocked, nor reported lost and stolen! Used phones and quality tech devices 7 rue de Madrid, 75008, Swappa, youll instantly your! Pays the payment scam me is a peer-to-peer marketplace for selling items.... Liked the fact that Swappa verifies the apparent accuracy of listings sold my wife 's old Nexus on! Safe and easy proper functionality of our platform create time-consuming payment admin as failed payments need to check and,! Facebook marketplace, etc ) are no listing or selling fees associated with Swappa in that situation, merchant.
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