He was the one who introduced me to coding in the first place, and we've worked together over the years on various work-related endeavors and personal projects in our free time. Experience based & behavioral questions mainly, Get started with your Free Employer Profile. I applied through a recruiter. No consideration for a professional already working in a full time job. ), "I am an avid marathon runner and have traveled to 10 countries in the last eight years to compete in a variety of races. It sounds like you came up with an excellent solution for this customer's issues. Design the front end of a payment processing system. or "why should we hire you?". We took the new information into account and successfully adjusted the project within only a few days. Your interviewer wants to hear that you're a motivated individual with an authentic interest in the projects you've taken part in. Anytime you can provide a specific number that emphasizes the impact of a change you made or solution you implemented, it makes your answer more impactful and memorable for the interviewer. It's important to offer both; however, a member of the support team will likely be better trained with special technical skills. Sometimes a customer service agent will be on the frontlines and will need to escalate a customer issue to the support team. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. I interviewed at Stripe (San Francisco, CA) in Apr 2020. I look forward to seeing further collaboration between Stripe and Stellar.". Stripe Product Manager Salaries | $271K-$535K+ | Levels.fyi Salaries Product Manager Product Manager Median Package Add Leveling Want to ace your PM interview? I have met many new friends this way and always encourage my team to participate when they can. Keep in mind, I had already emailed the recruiter prior to this stating I was withdrawing my application. They could condense quite easily. Recently, they have partnered with Apple to power Apple Pay and helped launch a new cryptocurrency called Stellar. ", "Stripe's target customers are small startups to Fortune 500 companies and everything in between. The process took 2 weeks. Keep your answer to the point. They feel like trick questions, trying to trip you up. Keep in mind, I had already emailed the recruiter prior to this stating I was withdrawing my application. Very interesting, for sure! It felt dry. We do this by creating interview questions that we think you might be asked. This new skill has deepened our understanding of the industry and made us a better competitor. Millions of companiesfrom the world's largest enterprises to the most ambitious startupsuse Stripe to accept payments, grow their revenue, and accelerate new business opportunities. I aim to focus on the task at hand and make sure not to get distracted. The individual panel was interesting. Give the interviewer a brief overview of the apps you are experienced in and assure them that you can learn their internal system, should it be new to you. ", "I currently run a meetup group in our city for ultimate frisbee! Given the rapid expansion of companies in the digital space, it has become imperative for companies, especially ones with a large digital footprint, to hire TPMs. What is you dream or ideal data source? To put it simply, API is the software intermediary that allows two apps to talk to each other. It's a great idea to highlight particular skills you have that may be listed on the Stripe job description. The individual panel was interesting. Perhaps most useful for this role will be the course I took recently in data analytics, where I learned how to apply Python to find solutions to various problems.". Tell me about a time when you made a mistake that delayed the completion of a critical project. Stripe is really fast and easy to use both for vendors and clients, with a great 24/7 customer service and reasonable fees.". Asking about your most significant accomplishment allows the interviewer to dive more deeply into your professional background. "I completed my Bachelor of Applied Technology from Carnegie Mellon University in 2004. Convey that you stay cool and collected under pressure and that you are eager to take on high levels of responsibility in your role. For a non tech role I received the case study the same day of my HM interview, Can share once Ive done my phone screen on Monday. 2 months. "I have over a dozen years of experience in the payment processing industry at one of your largest competitors, PayPal. Reported by candidates. She accepted my proposal, and my team took the course together. Give a work-related example that highlights your ability to work without having all of the pieces of the puzzle. - Describe a time you faced resilience in the face of ambiguity. 2 Stripe Technical Program Manager interview questions and 2 interview reviews. Your answer to this question will give the interviewer a better sense of your personality and what's important to you. The previous lead resigned from his position. Team is young and active. Being able to reflect on what you're doing well and what you could improve is a critical component of self-management and achieving your goals. ", "Most commonly, I read Mashable and The Verge. Explain Agile Methodology. 4. "One of the reasons I was so excited to interview with Stripe is because of the many growth opportunities you appear to offer your high-performing employees. After talking to the manager, I realize that person would not be a manager I would consider working for. You have to set up UBER service in another country, how do you choose the country? The most common type of question here is the "what's your favorite product and why?" question, with a strong focus on the design aspects of that product. They feel like trick questions, trying to trip you up. "I have used a variety of team-based messaging applications. Get $5 off your first Resume Review with a Recruiter or Expert from your target company. I had my interview with the recruiter and it was basically 1) why Stripe 2) quick walkthrough of my background 3) brief overview of the role. Emphasize that you're a fast learner who will happily jump right into tasks. ", "I am expecting a total compensation of about $800000 per year. Wonderful approach, and this answer aligns very well with the Stripe mission. The candidate experience with the recruiter was exceptional. ", "I think of myself as being resilient when faced with stress and believe this is because of my experience working in a management role in a fast-paced environment for over a decade. 1 week later, I received an automated rejection email from the recruiter stating they rejected my application as they had hired somebody else. Here's a quick overview of the steps you'll face along the way: Resume, cover letter, and referrals Recruiter phone screen The process took 2 months. It's exhausting, extremely time consuming & unnecessary. I then weighed potential hiring outcomes by thinking about each candidate's pros and cons, and I ultimately came to a decision to bring on three new team members through a mix of comparing the applicants' sales numbers and ranking the importance of various qualitative traits they held. The interview was performed extremely professionally. Our mission is to increase the GDP of the Internet, and we have a staggering amount of work ahead. I have an incredible onboarding strategy that took my current company from a 35% turnover rate to just 5% in twelve months. - Tell me about a time you took a risk that failed. Stripe was updated by Rachel Hills on December 26th, 2021. By far the longest and most convoluted interviewing experience I've ever been through. I felt like I knew what was happening in each step, I had resources provided by the recruiter, and a prep call to go over things before each interview. Each person strictly read off behavioral questions and while I shared my experience to how it related to the role, the interviewees (mainly the hiring manager) did not get deeper and focused on typing their answers. Ah, the dreaded salary expectations question. Written by Rachel Hills on December 26th, 2021. Out of the office, I use the GYM, time with family, and friends. You are the user, this interview is the product, what is your feedback? There are no wrong answers here, but you should aim to avoid cliches or pointing to an individual whom you don't, in reality, draw inspiration from. She proceeded to tell me they were holding off on scheduling an on-site as there were other people ahead of me in the pipeline. This question bank only stays relevant with your help. To help you prepare for a Stripe job interview, here are 32 interview questions and answer examples. Individual panel with 4 people Interview involved a phone call screen with recruiter, then the hiring manager. Tell us more. Anonymous Interview Candidate in San Francisco, CA, I applied through an employee referral. ", "It was back when we were just getting started in the US; I won a sale of a pharmacy chain that had 80+ locations and was the fastest-growing pharmacy chain on the east coast and had quite a bit of buzz around it. I applied online. Experience operating autonomously and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones. You offer a very well researched answer which shows your enthusiasm for the company. This is how I would personally contribute to this trend.". Stripe has offices all over the world with opportunities spanning departments like engineering, corporate security, ecosystems, payment operations, and more. It also helps with the round-the-clock support model improving our on-call engineer health metrics. Proofpoint, Go to company page If so, at a high-level what are they asking for? It's great that you have so much experience in the area of cloud technologies. The team loved having it and found the training program to be quite useful and efficient. Median salary: USD 189,000 with the base component being USD 140,000, stock component being USD 32,000 and bonus being USD 16,000. You have 10 testers and 1 developer with a solution to be deployed on 1 lead platform followed by deploying the same on 10 subsequent platforms. It's helpful to do your research beforehand using various online resources to ensure that you have a good idea of the salary range. If you were CEO of current company what would you change? And in Stripe's case, the API facilitates payment processing. Not PM tho. ", "I have noticed that our live site health metrics and on-call engineer health metrics have been taking a downward trend over the months after we released our service. "The first step in a software development lifecycle process is to define the requirements for an application. ", "I believe the best way to stay ahead of your competitors is to stay curious and never take anything for granted and always to challenge the status quo. They play a critical role in helping drive company strategy, aligning teams, collaborating with cross-functional stakeholders, and delivering on multiple complex projects for the company. I'm on an exponential trajectory at my current consulting job, will likely make partner in 4 years tops. Visit Exponent Latest Salary Submissions Filters + Add Compensation View All Compensation Speak openly with the interviewer about your ability to work competitively and how you plan to contribute to Stripe's continued success. ", "I am happy to review any privacy and confidentiality agreements that you have. I interviewed at Stripe (San Francisco, CA) in Apr 2020. Micron. Manage the launch process 9. ", "I think that innovation means being someone who thrives on change and remains nimble in their work. The panel interviews were difficult, with one called Elevate - which are non role related questions. I was hoping to get more information first about the salary range you're offering for this position. Maybe a project put you out of your comfort zone professionally, or perhaps it had a far-reaching impact. Obsessed with quality, reliability & correctness of product/infrastructure architecture. Contact us here. They could condense quite easily. Would you be able to share that information with me? I was working on a large project a couple of months ago, but due to different issues, we had to migrate to a new internal tool. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Talk to the interviewer about a time when a significant change, whether internal or external, occurred on a project. I see that you are looking for team members who also have an interest in payment technology and cryptocurrency. I applied through a recruiter. Have a question or concern? Team is young and active. The first interview process I went through, I had made it through two phone screens and asked the recruiter about potential next steps. Further, this question is an opportunity for a back-and-forth conversation with your interviewer. Stripe is rebuilding the economic infrastructure of the internet. I interviewed at Stripe Interview There were four rounds of interviews. Add recent questions that you are aware of. Had to submit a presentation & had a week to deliver. Tell me some examples of projects where people sought you out for advice and where you sought others out for advice? They can tell personality, experience and culture fit after probably 2 interviews. Coordinate non-engineering teams 8. ", "While I'm drawn to this role for a variety of reasons, I most look forward to collaborating with (XYZ) team and working with clients 50% of the time. Show the interviewer that you are resourceful and a creative thinker. Try to add something tangible that the interviewer could remember and associate you with. ", Our Professional Interview CoachAmanda Knight Reviewed the Above Answer. ", Written by Rachelle Enns on October 6th, 2018. I believe the best way to stay ahead of your competitors is to pay close attention to minute details. I had to chase the recruiter multiple times for feedback and next steps. Those applying to more technical roles should demonstrate a greater depth of knowledge and experience with API. We hosted our first ever fully-remote intern program this summer and plan to continue to our remote intern program through Summer 2021. - How do you consider impact of the user in all of your decisions? JOB DETAILS. - Describe a time you faced resilience in the face of ambiguity. The interviewer would like to get a better idea of how you react to stressful situations with this behavioral-based question. Operations Program Manager Stripe Oct 2022 - Present 6 months. The company primarily offers payment processing software and application programming interfaces (APIs) for e-commerce websites and mobile applications. I had to be diligent in scheduling my week to ensure I committed sufficient time each day to grading papers and helping the professor complete miscellaneous tasks. I applied online. Demonstrate to your interviewer that you keep up with the industry through membership in industry-relevant groups or publications. Demonstrate that you are proud of yourself and your career accomplishments and that you would take this same sense of pride in your work to a new role with Stripe. Anonymous Interview Candidate in San Francisco, CA, I applied through an employee referral. Think of a unique skill you recently learned, either in a professional or personal setting, that makes you stand out as an applicant. What was the situation and outcome and what did you learn? How would you design a website that gathers movie ratings from multiple sites on the web and shows the average rating? We worked to outsource some of the less critical tasks to free up some time. While you should focus your answer on industries relevant to the role, it's OK to bring up prior experience in a completely different field so long as you can tie that experience into how you got to where you are now and highlight why it was meaningful. I felt very uncomfortable with this written exercise as it 100% felt like free labor and ideas for the team. Make sure youre ready to rock your real interview. Interview Questions I have a call with the recruiter for a PM role next week. I follow the TED blog so that I can learn from industry leaders as well as read multiple articles online per week. 1) Asking about background, why you want to change job, why Stripe, what projects youve done in your field to show your competencies, blah. ", "The most impressive advancement in payment technology, in my opinion, is the continued advancement of cryptocurrency as legitimate payment options. Our mission is to increase the GDP of the Internet, and we have a staggering amount of work ahead. Highlight any projects or clients you have prior experience with that relate to the work you would be doing at Stripe. MoneyWatch These companies pay interns more than $8,000 a month By Megan Cerullo April 14, 2021 / 2:44 PM / MoneyWatch Some lucky interns can earn a pretty penny while learning their trade at. The interview process is long and heavy, but went smooth. I interviewed at Stripe (San Francisco, CA) in May 2022. However, you can strengthen this answer by proving approximate percentages or KPI numbers regarding the downward trend you were seeing, how much your ticket volume increased, and how adding the team in India improved your on-call engineer health metrics. Having a track record of providing program management during all phases of software development from kick-off to ship, demonstrating critical thinking and thought leadership. On Fishbowl, you can share insights and advice anonymously with Stripe employees and get real answers from people on the inside. 9 Stripe Program Manager interview questions and 7 interview reviews. Very disappointing. I had to chase the recruiter multiple times for feedback and next steps. My biggest ambition is to be a manager within the next 3-5 years.". Had to submit a presentation & had a week to deliver. At one point, the recruiter said they would schedule a prep call with me for my on-site interview, and after my chasing, scheduled my prep for a day before my on-site. Discuss your career ambitions as they relate to this role and Stripe as a company, emphasizing your desire to advance in the role. Considering my time as a student, the first thing that comes to mind is when I had to step up to the lead TA position last year for a computer science course. ", "I find the majority of the projects that I have been working on this past year to be very interesting. I see the importance of agreements such as this and am most willing to comply. Stripe is more than just an API for payment processing, and they are known for the comprehensive suite of payment services that they offer to their customers. At one point, the recruiter said they would schedule a prep call with me for my on-site interview, and after my chasing, scheduled my prep for a day before my on-site. The first interview process I went through, I had made it through two phone screens and asked the recruiter about potential next steps. Overly complex & exhausting. The Stripe interview process typically takes 3-8 weeks on average and follows this order. ", "As a tech marketer, I have a basic understanding of APIs and how they work as well as other foundational concepts in this space. "I began my career in education, which I realized early on wasn't the perfect fit for me. Stripe services include but are not limited to: - Online payment solutions- Billing solutions- Website payment integration- Fraud protection Your interviewer wants to ensure you have a working knowledge of Stripe's products and services.